Force Electric, Inc.

About Force Electric, Inc.

Force Electric Inc. is a well-established specialty electrical contractor headquartered in Waterford, Ohio. They have a strong regional reputation for full electrical services to industrial, commercial, and residential clients, and they are committed to quality work delivered on time.

The business challenge

Force Electric manages several electrical crews every day across a multi-state service area. Coordinating crew schedules over that much territory was hard. So was keeping field electricians and office staff in touch and managing project documentation in real time. They also needed accurate time tracking for the payment schedules and reporting that various local trades and union groups require. Force wanted software that was easy to use and would streamline the workflow without making operations more complicated.

What we did

Imagi-Tech built FalconSnap for exactly these needs, for contractors of every type from small shops to large firms. It runs on desktop PCs, tablets, and smartphones, all tied in real time to one central database. With it, Force put an end to scheduling problems and muddled task assignments. The communication gaps closed, and inaccurate daily time tracking and weekly reporting got replaced. Their office and field teams now stay in sync.

What happened

Force Electric was an early FalconSnap adopter and helped fine-tune its features around the problems the company faced. Force is very pleased with the impact on its business. Office staff find it easy to schedule field work and track each job start to finish, and that keeps managers and customers happy. Between real-time communication, detailed time tracking, and full project management tools, their workflow is simpler and operations run more smoothly.

Key benefits

• Real-time data access: office staff see field data the moment it comes in, so they can decide quickly and lose less time to miscommunication. The whole team stays aligned across a multi-state service area.
• Streamlined time tracking: FalconSnap keeps precise records of employee hours. Force relies on it for payroll and union reporting compliance, and it shows them how field workers spend their time.
• Unified project management: project details, bids, and tasks live in one system, so nobody juggles multiple tools. That organization has raised productivity and cut errors, and the team spends its attention on doing good work.