Mobile Workforce
Custom Software for Mobile Workforce
Most of our software work moves aging Microsoft Access databases and spreadsheet sprawl onto modern cloud systems. Your team keeps the workflow it already knows while we swap out what sits underneath. Crews write the job up in the truck, and then the office types it all in again.
Does Imagi-Tech do Custom Software for field service teams?
Yes. Imagi-Tech provides custom software development to field service teams across ten Ohio markets, from our office in Marietta, Ohio. We scope and quote each project after a free audit. The problem it addresses: crews write the job up in the truck, and then the office types it all in again.
Sound familiar?
Where field service teams usually get stuck
- The real system is a spreadsheet emailed around with numbers in the filename
- Two people have to re-key the same order into two places
- Reporting means someone stays late with a pivot table
- The software you bought does 40% of the job and blocks the other 60%
What's included
What you get
- Business process review and documentation
- System blueprint with diagrams and user cases
- Prototype checkpoints before anything ships
- Cloud storage with desktop, tablet, and phone access
- Training and ongoing support
One system your team opens every day, from a desk or from a phone.
Mobile Workforce
The systems we end up in
Most field service teams run some version of these four. Our Custom Software work usually starts with getting them to share data.
Dispatch and scheduling boards
Work orders and field tickets
Photos, signatures, and proof of service
Timesheets and payroll hand-off
What changes
- Techs close jobs on a phone before leaving the driveway
- Office stops re-keying what the crew already wrote down
- Invoices go out the same day the job closes
How we work
Custom Software, cut into four pieces
Review
We sit with the people doing the work and write down how the job runs from one day to the next.
Blueprint
You get diagrams, user cases and a written scope to approve before anyone writes code, so month three holds no surprises.
Prototype
At every checkpoint you click through a working version, and we catch wrong turns early while they cost little.
Launch and support
We migrate your data and train your staff, then stay on for support. The system belongs to you, documentation included.
Proof
Work like this, written up
Each write-up explains what the client was up against and how our fix turned out.
The Proz
A mobile crew needed onsite photos to reach the office the same day, and the general manager wanted a scheduler to drag jobs onto. After eight years of continuous development, The Proz is the dominant hood cleaner in their area.
8+ yrs building and improving the same system
Work Order ApplicationThe PM Company
Years of features stitched onto the same app had left maintenance workers with an interface nobody enjoyed. We rewrote it on Vue, and crews now start and pause jobs on a tablet and switch between them on the fly.
FalconSnap Software SolutionHMR Plumbing
Several crews worked across several counties, and the office had no shared view of the day. FalconSnap puts the schedule and job photos in one place, with status updates, on phones and desktops.
Get a clear read on your technology
We'll run a free audit and explain what we find in plain language. You keep the report whatever you decide.
Get Free Audit →Where we work
Custom Software for Mobile Workforce, by market
Pick the market closest to you. We send the same people and follow the same process everywhere we work.
Mid-Ohio Valley
Central Ohio
Southwest Ohio
Questions we get asked
About Custom Software for Mobile Workforce
How long does a custom software project take?
It depends on scope. Once the blueprint is done, you get a timeline in writing. The order of work stays the same on every project: we review how you work, you approve a blueprint and click through prototypes, and then we launch and support it.
Do we own the software when it is finished?
Yes. The source code, the data, the documentation and every login belong to you, and we keep none of it back to hang on to you as a client.
What if our requirements change halfway through?
The prototype checkpoints handle that. You click through a working version at each one, so we catch a wrong turn early, while it costs little to fix.
Can it work with the systems we already have?
Usually, yes. Most of our projects hook into something you already run, such as an accounting package, a carrier portal or a machine on the shop floor, and we replace only the parts that need replacing.
Are we too small for custom software development?
Almost certainly not. Most of our clients are businesses where the person in charge of technology is in charge of three other things too, and we built the process around that person.
What does Custom Software cost?
Scope decides it, so the free audit comes before any number. You get a fixed written quote before anything is billed, and you keep the audit whether or not you hire us. Digital Marketing is the one exception, sold at a published monthly price.
Where does Imagi-Tech work?
We work out of 200 Putnam St, Suite 201, Marietta, Ohio, and cover ten markets across Ohio. Most work happens remotely because it is faster, and we schedule on-site time when hands on hardware will help.
How does an Imagi-Tech custom software development project start?
With a free audit. We look at what you run now and give you a plain-language read on what is solid and what is one bad morning away from trouble. Scope and price come after that.
Free audit
Let's get started
Tell us what's giving you trouble, in your own words. "Our Access database is dying" is plenty to go on.